Terms & Conditions
Toxic Moto Racing is here to help you with your parts needs. We are a small company and do our best to take care of you to the best of our ability! Occasionally an order gets messed up (sometimes it's our fault, or a supplier, and hell, even customers make a mistakes ordering), so we do our best to resolve any issues. Please reach out if you have any questions.
Special Order
Any item that is special ordered may take extra time to receive. Imported products may take weeks or even months to arrive. All time estimates are given to the best of the knowledge that is passed on from manufacturers and/or importing partners. Toxic Moto Racing will update you when possible to keep you aware of lead times and any delays, but we are not responsible for any delays or missed deadlines caused by manufacturers and/or importing partners.
Shipping
In stock orders are dispatched within 1-2 days after receipt of payment and are shipped via FedEx or United States Postal Service. Tracking is included where available (some international shipments not available). If you have special requests in regards to your shipment, like expedited shipping, please contact Toxic Moto prior to placing your order.
Shipping fees may need to be adjusted after your order is placed if; you live in an area that limits delivery, if you selected the wrong option, or the actual shipping costs greatly vary from the estimated shipping on your order.
Returns & Cancellation
Returns are subject to the following rules and restrictions:
- Must be authorized beforehand.
- May be subject to restocking/cancellation fee up to 30%.
- Shipping costs are not refundable. If free shipping was offered as part of the original order, the shipping total may be deducted from the amount being returned.
- Items being returned must be in new condition. Any items that have been used or installed are not accepted for returns. Opened items are only to be returned upon approval and will need to be inspected for approval of return/refund.
- If an order has been shipped, but not received, and you wish to cancel, the order is subject to the same rules as a returned order, such as a restocking fee or any shipping costs involved in receiving the parts from the manufacturer to Toxic Moto.
- International orders are not eligible for returns.
Refunds
Refunds on order changes or cancellations are first offered as account credits for future purchases. Payment processing fees are not refundable, due to policies from our payment processor. So if a refund to your payment method is offered by Toxic Moto Racing, then the payment processing fees may be deducted from that refund. Refund methods and procedures are at the sole discretion of Toxic Moto Racing.
Security
All payments are processed through PayPal and their secure networks. You can feel confident ordering through this site because we only trust the best in payment processing!
We do not save your payment information, so rest assured that your information is safe in your own hands and never remains on our website or anywhere else.
Legal
Parts purchased from Toxic Moto may not be street legal. Any non-DOT part is for offroad use only. Toxic Moto Racing is not liable for any damages, death, injuries, or otherwise, that may result from the use of products purchased or received from Toxic Moto Racing. The end user of any part, product, gear, or otherwise accepts all liability.
